> For the complete documentation index, see [llms.txt](https://docs.ultramarinastudios.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ultramarinastudios.com/faqs/why-isnt-my-video-autoplaying.md).

# Why isn't my video autoplaying?

Autoplay is available on all video sections and blocks.&#x20;

To enable, toggle the **Enable autoplay** setting:

<figure><img src="/files/LAymbieylGMNJMCrXTOS" alt="Screenshot of the Shopify customizer where the Enable autoplay checkbox is toggled." width="302"><figcaption></figcaption></figure>

Videos may not always play automatically, even if autoplay is selected. Different browsers and operating systems have different policies towards video autoplaying. Here are a few reasons why your video may not be autoplaying on all devices:

* Data saving/low bandwidth modes
* Battery saving mode / low power modes
* [Browser settings and policies](https://developer.chrome.com/blog/autoplay) to block autoplay videos
* Third party extensions to block videos
* User settings to reduce motion in the browser


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.ultramarinastudios.com/faqs/why-isnt-my-video-autoplaying.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
